Frequently Asked Questions
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At Alpine Trade Blinds, all of our blinds are custom-made to fit your windows perfectly. Because of this, we can’t provide an exact quote over the phone. However, if you schedule an appointment with one of our expert advisors, they will come to your home, measure your windows, and give you a detailed quote.
There’s absolutely no pressure to make a purchase during the visit, and appointments typically last around 45 minutes. The time may vary based on the number of products you need. For example, a full conservatory installation will take longer than measuring for a single Roller blind in a bathroom.
We also offer multi-blind discounts on selected fabrics from our ranges, including Roller, Roman, Venetian, Faux Wood, and Vertical blinds. Keep an eye on our website and social media for these special offers, or ask your advisor during your appointment.
Remember, our prices include expert measuring and fitting services, and with our Price Promise, you’re guaranteed the best deal for similar products.
At Alpine Trade Blinds, a deposit of up to 100% may be required when placing your order, depending on the total value of the purchase.
At Alpine Trade Blinds, we guarantee that we won’t be beaten on price. If you find the same blind with identical size, specifications, and service at a lower price, we promise to refund the difference. For full details, please review our terms and conditions.
When you choose Alpine Trade Blinds, you’re not just getting beautifully crafted blinds, shutters, curtains, or awnings made to fit perfectly. Our competitive prices also include expert measuring and fitting services, ensuring you receive the best advice on transforming your space, all while staying within your budget.
Appointments
At Alpine Trade Blinds, we strive to schedule an advisor visit at a time that’s convenient for you. Typically, an advisor will visit your home within five days of booking your appointment, though this may vary depending on your location and advisor availability.
Simply fill out your details on our online appointment form, and we’ll contact you to schedule a convenient time for your visit. Click here to arrange your appointment.
On average, appointments last around 45 minutes, but this can vary depending on the type and number of products you’re interested in. For example, measuring for an entire conservatory will take longer, while a simple Roller blind for a bathroom might be much quicker.
At Alpine Trade Blinds, we have specialized design consultants for conservatory blinds and expert advisors for blinds and curtains. Depending on the products you’re interested in, you may need to book two separate appointments to ensure you receive the best advice for each product.
Fitting & Installation
Your blinds will typically be ready for fitting within two to three weeks after placing your order. Your advisor will coordinate and schedule the fitting time with you at the time of your order.
Before the fitting, please ensure that the window area is cleared and that any existing blinds or curtains are removed.
How long will a blind fitting take?
The duration of a blind fitting depends on the type of order you have placed. Your advisor will provide an estimated fitting time during your appointment.
In most cases, your advisor will return to handle the fitting. However, there may be situations where someone else completes the fitting, such as if your advisor is unavailable. Some advisors work with a partner who may perform the fitting, and they will inform you of any changes when booking the fitting appointment.
Yes, you can rearrange your fitting at no extra cost. The easiest way to do this is by contacting our customer service team at 0161 450 0500.
Trends and Inspiration
Our Products
We have a wide selection of blackout blinds in our Roller range including designs suitable for children’s bedrooms. All our Roman blinds are available with a blackout lining, as are our curtains. Pleated blinds with special coating are available to reduce the light coming into your room.
Yes they are. We offer a standard lining as well as a blackout lining.
All of our Wood Venetians are made from high quality Basswood. This is perfect for this style of blind because of its strength and flexibility.
All of our curtains are lined and there are three lining choices including standard, thermal and blackout.
Pleated blinds have been designed specifically with conservatories in mind. They can be tailored to fit the different shaped windows so often found in conservatory roofs and they are available in a range of performance fabrics that help to keep the temperature down in the summer months while retaining the heat once it starts to get cooler. For the sides consider more Pleated blinds, including those fitted into a Perfect Fit frame that doesn’t require drilling or screwing. The blinds become an integral part of the window, which means the window can be opened while the blind is closed – great for those really warm days.
Blinds can really help get rid of the chill in your conservatory. Not only do they look cosy but they have a practical advantage too. Our range of Pleated blinds includes specialist fabrics that help to retain the heat. You can fit Pleated into your roof and then choose from our full range of blinds for around the sides. Fully-lined Romans look warm and when pulled down, block out the outside world completely.
Yes – on your fitting day, your advisor will take care of installing a child safety device for you, as required by law. If you have chosen standard Roman, Venetian, Wood Venetian or free-hang Pleated blinds, this will be a cleat for the controls to be wrapped around. Or if you have plumped for Roller, Vertical or deluxe Roman blinds, this will be a hook to keep the controls taut. Cordless options such as our Perfect Fit, Luxury Roller, Tab Pleated, Day & Night Transition™ and Trilite blinds do not require a child safety device as they are inherently safe by design.
We also offer free child safety devices for blinds which have already been fitted – even if you didn’t buy from Hillarys. To find out more and order your free devices visit www.makeitchildsafe.co.uk.
It is our guarantee that we will not be beaten on price. We promise that if you find the same blind, in the same size and with the same specification and service at a cheaper price, we will refund the difference. See our terms and conditions for full details.
Some of our products, such as Electric blinds and Awnings, are motorised and therefore use electronic systems to function. If these motorised systems are no longer wanted, you can recycle them rather than throwing them away. Visit our Electronic and Electricals Recycling page to learn more.
Energy saving solutions
Windows can account for up to 20% of heat loss in a home. Our made-to-measure window dressings can help you to reduce this heat loss by trapping a layer of air between the fabric and the glass, and help to regulate the temperature in your home all year round. Layering blinds, curtains, and shutters can further help to reduce your heat loss.
In summer, Blackout blinds can help keep your home cooler by reducing the amount of heat that enters your room through your windows. During the cooler months, Blackout blinds can also help to reduce energy loss through your windows and keep your home cosier.
Our cleverly designed Thermashade™ Pleated blinds are made up of innovative honeycomb-shaped cells, which create an insulating layer at your window. These will help to keep your space at a comfortable temperature all year round. They’re a practical solution that are available in beautiful colours.
We have many solutions to help you reduce your heat loss, which not only look cosy, but also have practical benefits too. These include beautiful made-to-measure blinds, luxurious lined curtains and our stunning range of stylish shutters. We also offer performance fabrics which will help to keep the precious heat inside your home.
Your local advisor will be delighted to collaborate with you and help you choose the best solutions to keep your home at a more comfortable temperature, and will bring our full range to show you at your in-home appointment.
As conservatories contain many windows, the amount of heat lost through them may be considerable. Reduce this heat loss by choosing our made-to-measure window dressings which fit closely to your window, helping to eliminate draughts and trap heat. Your local advisor will give you expert advice at your in-home appointment to find the best solution for you, your space and your budget.
Pleated blinds are a perfect choice for conservatories because they fit awkward roof spaces as well as side blinds, and come in a wide range of stunning colours and patterns. Combining Pleated roof blinds, with Perfect Fit blinds at the side windows and doors of your conservatory, can help to maintain a comfortable temperature in your conservatory.
Other options for your side blinds include Transition blinds which combine two Pleated fabrics, so you can mix and match different colours, prints and textures, as well as a Thermal option to help keep your conservatory warmer. Another innovative option is Top-down, bottom-up blinds which offer ultimate flexibility, since you can choose where these clever Pleated blinds sit in your window. These are also available in performance finishes including Blackout or thermal.